Speak: We may have a way to work this out, Mr./Ms.XXX . I checked my system, and was able to come up with a payment plan that will allow you to settle this debt for a substantial cost saving, over a period of time.
Instruction: (If not provided earlier) Provide Settlement Disclosure verbatim as shown below.
Instruction: For Charge off accounts the maximum payment duration is 24 parts and and Pre-charge off accounts the maximum payment duration is 70 days.
Speak: I can settle this account for XX % today if you pay $XX per month for X months. This will allow you time to pay this off. Most consumers I have helped before availed this program. I am glad you qualify.
Instruction: Wait for the response. If consumer does not agree; transfer to manager for a talk off. If consumer agrees; click here to go to payment options