Speak: We may have a way to work this out Mr./Ms. xxx . I checked our system, and was able to come up with a payment plan that will help you to take care of this account by paying $XX per month, for X months. How does this sound to you?
Instruction: Wait for the response and negotiate within guidelines to break the balance up to 6/12/18/24/ parts (as deemed fit).
Instruction: If consumer does not agree; go to SIF. If consumer agrees; click here to go to Mode of payment